Kaiser Senior Advantage Plan New Benefits

If you are a Kaiser Senior Advantage Plan member you should have received a letter in the mail outlining the two new benefits that you are entitled to beginning January 1, 2021.

First, Kaiser is offering free rides to the doctor’s office at no cost. To qualify, you must be a KPM member and be going to a medical service covered under the plan such as doctor’s appointments, labs, X-ray’s or picking up medications/medical equipment.  To schedule, you call 1-877-930-1477.  The plan covers 24 trips.

Second, you can now get fresh, healthy meals delivered to your home after an inpatient visit at a hospital or skilled nursing facility at no cost. This occurs by referral from your care team after discharge from a facility. The benefit covers 3 meals per day for up to 4 weeks for a total of 84 meals.

Click here to view a copy of the letter sent out to retirees.

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Some of you may have experienced a delay in receiving your Medicare cards and in the mail from the Social Security Administration (SSA) and Medicare. The delay is due to the impacts of COVID-19 on SSA/Medicare.  
This delay can cause problems for retirees seeking to transition to a Medicare health insurance supplement plan by Retirement Services. Historically, Retirement Services has required retirees to send in a copy of their Medicare card before they would transition/process the retiree into a Medicare health insurance supplement plan. The Medicare card contains your Medicare number, which is integral to the transition process.
Because of the COVID -19 delay, retirement services will now accept a retiree’s social security Benefits Verification Letter as opposed to the card. This letter contains the information (i.e., Medicare number) that retirement services needs to transition the retiree into a Medicare supplemental plan.
Process for attaining your SSA Benefits Verification Letter

  • Go to the Social Security website set up an account (if you have not already done so) and log into your account.
  • On the right side of the page, click on Replacement Documents.
  • In the new window, in the Medicare Card box, in the last line, click “get a benefit verification letter.”
  • A new window will open that shows a benefit verification letter specific to you inclusive of your medicare number.
  • Provide a copy of this letter to your retirement services rep. They will use it to transition you into a medicare supplemental plan.
  • When you receive your official medicare card, forward a copy of it to your retirement services rep.
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